Effective leadership is putting first things first. Effective management is discipline, carrying it out.

It is, after all, the responsibility of the expert to operate the familiar and that of the leader to transcend it.

I'm not a natural leader. I'm too intellectual I'm too abstract I think too much.

When your values are clear to you, making decisions becomes easier.

You have to have your heart in the business and the business in your heart.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

Management is doing things right leadership is doing the right things.

If you command wisely, you'll be obeyed cheerfully.

If a window of opportunity appears, don't pull down the shade.

There are three secrets to managing. The first secret is have patience. The second is be patient. And the third most important secret is patience.